[US-27] As a user, I want my contacts list to show channels I can reach a person through (ELFA DM, Matrix, XMPP, Signal, email, WhatsApp), so I can pick how to respond without leaving ELFA.

angie commented

2026-08-21 16:10:50 +02:00

Owner

A fully unified inbox is flagged as technically hard (email threading fragments easily). Citing @jeremiah Embedding all of those into ELFA seems unnecessary.

angie changed title from ~~[US-27]~~ to [US-27] As a user, I want my contacts list to show channels I can reach a person through (ELFA DM, Matrix, XMPP, Signal, email, WhatsApp), so I can pick how to respond without leaving ELFA.

2026-08-21 18:07:30 +02:00

niko commented

2026-08-22 18:43:15 +02:00

Owner

having interop with all those external messengers is clearly out of scope of this grant. It has been mentioned here as an example.. for future iterations.
Still, the concept that from the same contacts entry, I can interact with that person via different channels/protocols, is interesting. For now we will only implement DMs within NG. And the question of email integration arises. Also we do have the collaboration with ActivityPods that is going on and will be ready soon, so DMs exchanged in mastodon could also be unifed here.
So, the main question here about unifying the inbox between emails and DMs. It would be important to clarify this very soon, as the work on the messenger (by Jeremiah) and the email inbox (by Ani) is about to start.

having interop with all those external messengers is clearly out of scope of this grant. It has been mentioned here as an example.. for future iterations. Still, the concept that from the same contacts entry, I can interact with that person via different channels/protocols, is interesting. For now we will only implement DMs within NG. And the question of email integration arises. Also we do have the collaboration with ActivityPods that is going on and will be ready soon, so DMs exchanged in mastodon could also be unifed here. So, the main question here about unifying the inbox between emails and DMs. It would be important to clarify this very soon, as the work on the messenger (by Jeremiah) and the email inbox (by Ani) is about to start.

👍 2

niko referenced this issue

2026-08-22 18:45:40 +02:00

[US-28] As a user, I want replies to default to the same protocol a message arrived on, so conversations don't fragment across channels. #3

jeremiah commented

2026-08-25 10:13:04 +02:00

Owner

Perhaps it's best to first provide the UX people are accustomed to and later iterate on a unified concept. However, aligning now on the data model for messages will help future unified UX exploration.

👍 1

niko added this to the Product Design PDR project

2026-10-13 13:44:54 +02:00

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[US-27] As a user, I want my contacts list to show channels I can reach a person through (ELFA DM, Matrix, XMPP, Signal, email, WhatsApp), so I can pick how to respond without leaving ELFA. #4